Refunds and cancellation

Last updated 3 September 2026

Astrolife sells digital reports that are generated and delivered immediately, so the usual return window does not apply. These are the cases where we do refund.

We refund when

• You were charged but the report never reached you.
• You were charged more than once for the same report.
• The report we delivered is corrupted, incomplete or in the wrong language.
• A technical fault on our side prevented the purchase from completing.

We do not refund when

• The report was delivered correctly but you disagree with the prediction.
• The chart is wrong because the birth details entered were wrong. Email us and we will regenerate it with the corrected details at no charge.

How to request one

Email support@xodict.digital within seven days of the charge with your registered email address and the payment reference. We respond within two working days. Approved refunds go back to the original payment method and normally clear within five to seven working days, depending on your bank.

Purchases made through Google Play

Purchases made through Google Play billing follow Google's refund process. Request those in the Play Store first; write to us if Google declines and you think one of the cases above applies.

Adjust the timeframes to match what your payment gateway actually supports before publishing.