Support
Write to support@xodict.digital and we will reply within two working days. Include your registered email and the language edition you are using.
Common questions
My predictions look wrong for my birth details
Chart accuracy depends entirely on birth time and place. A difference of a few minutes can move the ascendant into another sign. Check the time against your birth certificate and make sure the place you selected is the exact town, then regenerate the chart.
I paid but the report did not arrive
Reports are generated immediately after payment confirmation. If one has not appeared within fifteen minutes, email us the payment reference from your bank or card statement and we will either deliver the report or refund it.
Can I read a sample before paying?
Yes. Every paid report has a free sample you can read in full inside the app before you buy.
How do I get a different language?
Each language is a separate app. Write to us and we will point you to the edition you want. Your account and saved charts carry across if you sign in with the same email.
How do I delete my account and data?
Email privacy@xodict.digital from your registered address with the subject "Delete my account". We remove your profile, saved birth details and generated charts within thirty days and confirm when it is done.
Reporting a bug
The more of this you can include, the faster it gets fixed: the app and language, your device model and Android version, what you expected, what happened instead, and a screenshot if the problem is visible.